1. Privacy Policy

Imprint Promotional Services Ltd respects your privacy, and values the trust that you place in us. We are committed to keeping your information secure and managing it in accordance with our legal responsibilities under the privacy and data protection laws where we operate. We communicate data privacy and security guidelines to our employees and we enforce privacy safeguards within our business.

We follow these principles in order to protect your privacy:

• we do not collect more information than is necessary;

• we do not use your data for purposes other than those specified;

• we do not keep your data if it is no longer needed;

• we only provide your data to select third party clients for the specific purposes listed below. Customers’ personal information may be accessed by or provided to:

• Selected third party clients, who are directly involved in the delivery of, or management of the service; and Selected third parties, where:

• services are provided together with a business partner and it is necessary to disclose the information to them in order to provide the services to you,

• Other third parties (including the police, law enforcement agencies, credit reference and fraud prevention agencies and other bodies) to protect our or another person’s rights, property, or safety, in connection with the prevention and detection of crime.

2. INFORMATION COLLECTION & TRACKING

You can visit our website without giving away your personal information. Imprint Promotional Services Ltd uses analytics and cookies in order to improve our service, user experience and analyse how the website is used.

The collected information is used to provide an overview of how people are accessing and using the Imprint Promotional Services Ltd website. It is not used for any additional purpose, such as to profile those who access our website.

Further information about cookies which are used on our website can be found in our Cookie Policy.

3. WHEN YOU CONTACT US

The information you fill in (personal information such as your name, email address, organisation etc) will be processed and stored so that it is possible for us to contact and respond to your request, and/or allow you access to our services. We will process all personal data in accordance with the GDPR, and where we are unable to speak to the data subject directly, will use our legitimate interest to process the data.

Where you have indicated you would like to receive a newsletter from us, we may send email alerts and bulletins to tell you about our services and about products we think you may be interested in. You can unsubscribe from receiving electronic marketing messages by following the “unsubscribe” instructions included in our communication.

If you share information with Imprint Promotional Services Ltd, we will collect, process and store the information you have sent us for the delivery of, or management of the service required. Additionally, we may keep your data for a period of time for the purpose of maintaining future contact for providing the relevant service, and in accordance with legal, tax and accounting requirements..

4. INFORMATION SECURITY

Imprint Promotional Services Ltd seeks to ensure the security of personal data.  When we collect information about you, we also make sure that your information is protected from unauthorised access, loss, manipulation, falsification, destruction or unauthorised disclosure. This is done through appropriate technical and organisational measures. However, no internet-based site can be 100% secure and therefore we cannot be held responsible for unauthorised or unintended access that is beyond our control.

We do not hold data relating to payment information such as credit cards on our site. We are PCI compliant and our website has a current SSL compliance certificate.

5. ACCESS TO INFORMATION

You have the right to request access to the information we have on you. You can do this by contacting us by telephone +44 (0)1895 238675. We will respond to access requests within all applicable timeframes.

We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to verify your identity.

We will fulfil your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access request, we may charge you a small administrative fee.
In some circumstances, e.g. where required or permitted by law, we might not be able to provide you with access to some of your personal information, but we will notify you of the reasons for this, where appropriate.

6. INFORMATION CORRECTION & DELETION

Please do keep your details up to date and notify us of any changes to your personal information. If you believe that the information we have about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate. Any data that is no longer needed for the purposes specified in Information Collection will be deleted.

Where your information is no longer required, we will dispose of it in a secure manner and, where required by applicable law we will notify you when such information has been disposed of. If at any point you wish for Imprint Promotional Services Ltd to delete information about you, you can simply contact us.

7. WHEN THIS PRIVACY POLICY APPLIES

This Privacy Policy is applicable to the services offered by Imprint Promotional Services Ltd directly and via our website. If our website contains links to other websites, once redirected to another website, this Policy is no longer applicable. We are not responsible for the data processing activities of others.

The purposes for which we hold and process data include:

• the delivery of, or management of the service required

• the improvement of the service we offer – e.g. completion of our satisfaction surveys and other legitimate business purposes such as marketing services

We will only use your information in accordance with this Policy, or where we are required or authorised by law to disclose your information to others, or have your permission to do so.

8. CHANGES

We reserve the right to change this Privacy Policy from time to time. We regularly review our Privacy Policy and strive towards making it better. All updates to our Privacy Policy will be posted on our website.

Imprint Promotional Services Ltd will not reduce your rights stated in this Policy without asking for explicit prior consent to the changes.

9. SUMMARY

In accordance with applicable law, we only collect a limited amount of information about you that is necessary for delivering and improving our service.

We do not use profiling, we do not sell or in any other way spread your data to third parties, we do not use your data for purposes other than what we specified.

We also make sure that your data is stored securely. We delete all information deemed no longer necessary.

We constantly review our Privacy Policy in order to make it better and protect you more.

By using our website, you signify your acceptance of this policy and our terms and conditions. If you do not agree to this policy, please do not continue to use our website. Your continued use of our website following the posting of changes to this policy will be deemed your acceptance of those changes.

10. YOU CAN

Contact us at any time to request access to information, correct and/or delete any information that Imprint Promotional Services Ltd has about you.

If you have any additional questions, please get in touch via telephone on (0)1895 238675 or write to: Imprint Promotional Services Ltd, 1a Villier Street, Uxbridge, Middlesex UB8 2PU.

This version of the Privacy Policy updated July, 2018.